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1 November 2007


Stress free(er) travel

Manage what you can

By Terry Riley

Appeasing angry customers. Admonishing inept suppliers. Attending required (read: dreadful) meetings.

It’s bad enough that the reasons for business travel are loaded with stress. What’s worse is that just getting to the customers, Travel stressthe suppliers or the meetings can be as… no, make that even more stressful.

I can’t help you sooth your customers, fix your vendors or calm you as you sit through awful meetings. But maybe, just maybe, the advice I’ve picked up on managing stress while on the road will help you arrive better prepared to deal with whatever situation you find at your destination.

When reviewing the following advice, keep in mind that, short of the application of drugs, a feeling of calm can only be achieved when you have a sense of control over your fate. Unfortunately there are many variables that affect your travel that are out of your control. You can’t speed up the queues at airports, you can’t select which cabby will deliver you to your hotel, you can’t influence the weather.

Nevertheless there are many things in your environment you can control. So manage what you can, resign yourself to what you can’t and know the difference between them. (Hum. Sounds strangely like dealing with that drug application issue.)

Physical environment

Your physical surroundings can account for a large portion of daily stress. Temperature and humidity extremes, irritating noises, pungent odors, poor lighting all stress our bodies, sometimes without us even noticing it. We may not be able to entirely escape from unpleasant environmental conditions, but we may be able lessens their effects by seeking out more comfortable settings such as more open spaces, quieter locations, fresher air, brighter surroundings.
 
Customer Hostility And Rage Management
 
And there are still some things we can do when we find ourselves at the mercy of others. For instance, Jay Winner, MD, author of Stress Management Made Simple: Effective ways to beat stress for better health, suggests using waiting in line and delays as times to take breaks from the demands of our work. “Instead of reaching for your Blackberry,” suggests Winner, “use the time to reflect on other things like hobbies, friends, family.”

Physiological environment

Eat well, get some exercise and for goodness sake, get a good night’s sleep. Indeed, nothing may be more important to relieving a traveler’s stress than a good night’s rest. So choose your hotel and your room within that hotel carefully. When making reservations, ask if there is construction going on in or near the hotel. (Though slim, there is a possibility that you will get a straight answer if there is.) And, if after checking into your room, you find it to be too hot, too cold, too noisy or too whatever, ask to be relocated. If that doesn’t work, change hotels. You need your sleep.
 

 
Judith Lazarus, author of The Spa Sourcebook and Stress Relief & Relaxation Techniques, goes a step further and recommends booking yourself into a hotel with a spa. If you decide to go this route, Lazarus suggests booking your spa treatment when you make your hotel reservation. And if you want a massage, you can get an appointment with a person (male vs. female) you prefer who can offer the kind of treatment you want.

Social environment

Contact and social support from colleagues back at the office can help lower your stress levels. Stay in touch with your work group by calling in on a frequent basis. Keep tabs on the goings-on in the company and… okay, catch up on some office gossip.

Staying connected helps dissipate stress, but don’t overdue it. Too much socializing with the folks back home and you won’t accomplish what you set out to do during your trip, which will only add to your stress.

Don’t expect stress to become detached from travel. They go hand-in-hand. But with a few tools in your travel bag, you will be better equipped to deal with those inevitable stresses.

© 2007 Applied Psychology


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Traveling too much? - Maybe it's time for a travelectomy

... and from Travel Fox:
Travel Rage Institute is founded - Calm down, mellow out, feel better
Fox University begins instruction - Institution offers degrees to travelers
Erhart Verner forms support group for travelers - Six million join in first month
 

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