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5 May 1999


Run like hell

Leave junior in the car and haul ass

By Terry Riley
Time for a pop quiz. OK, settle down people. Close your books, put your notes away, and get out a sharp No. 2 pencil. Ready? Begin.
 
Here's the scenario.
You are alone on a trip. You have just entered your parked rent-a-car. You lock the doors and put the key in the ignition switch. Now you remember that you need something from your suitcase which is locked in the trunk. You disengage the trunk latch using a remote switch in the passenger compartment and get out of the car to retrieve the item. As you turn to reenter the car, a man with a gun appears and insists on taking the car now.
 
Customer Hostility And Rage Management
 
Do you:
 
A. Refuse and try to block his entry into your car?
 
B. Jump in the car to try to start it so you can drive away?
 
C. Plead with him to let you have your suitcase before he takes the car?
 
D. Demand that he either give you your suitcase, or you will insist on going with him?
 
E. Try to wrestle the gun away from the assailant so you can shoot him?
 
F. Run like hell away from the car?
 
This is a no-brainer. The answer is F.
 
Now let me make a slight change in the scenario.
You are on a trip with your two-year-old child. You have secured her in a car seat in the rear passenger area of your parked rent-a-car. You walk around to the driver's side of your car, get in, lock the doors and put the key in the ignition switch. You turn around and notice that your child's seat is not properly secured. You get out of the car to make the adjustment. As you do, a man with a gun appears and insists on taking the car now.
 
Do you:
 
A. Refuse and try to block his entry into your car?
 
B. Jump in the car to try to start it so you can drive away?
 
C. Plead with him to let you have your child before he takes the car?
 
D. Demand that he either give you your child, or you will insist on going with him?
 
E. Try to wrestle the gun away from the assailant so you can shoot him?
 
F. Run like hell away from the car?
 
The answer here is the same: F.
 

 
Wait! Before you shoot off that nasty e-mail to me, let me assure you that I have not taken leave of my senses nor am I the cold SOB you're thinking. I don't equate children with luggage. Just hear me out.
 
If you were to plead, you'd be wasting you breath. If you were to resist, you could be injured—or worse—and the mope would probably take the car anyway. And if you were to insist on staying with your child, the carjacker would then have two victims instead of one. What's worse, there may be no one to report the incident or to get immediate help.
 
The correct answer, from me, the travel security expert, is definitely F.
 
Now let's see a show of hands of all those who will follow my advice. Is that everybody? No hands?
 
Well you are not alone. I've run this little exercise time and time again in my workshops and have yet to see a hand. No one takes issue with the logic of my advice nor does anyone say that he would follow it. There is something about being a parent that makes ordinary people nuts about their kids.
 
So let's move from the hypothetical back to the real world. A study undertaken by the U.S. Department of Justice found that in a one year period, eight cases were reported in which infants were kidnapped in carjackings. Most of the carjackers were unaware of the child in the car, and in all but one of the cases, the children were recovered shortly thereafter.
 
Carjackers want cars, not kids. Babies are pains for carjackers. They are noisy and uncooperative, and their kidnappings stir emotions and rally searchers so intensely that the apprehension of the accidental kidnapper would be probable and uncomfortable.
 
With all the real dangers that face you and your kids when you travel, better you should worry about something other than a carjacking/kidnapping double whammy. It doesn't happen.
 
Pencils down.
© 1999 Applied Psychology


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